Dynamics 365: Better Employee, Customer & Resource Management!

Dynamics 365: Better Employee, Customer & Resource Management!

March 24, 2022 | Digital Marketing, Microsoft Dynamics 365

With time, managing a business process becomes confronting because collecting all the tasks and activities is not a cup of tea. That’s why businesses are utilizing technology innovation most finely. Organizations are now migrating toward modernization, using digital solutions to simplify business processes effectively.  

According to the State of Process Automation 2020’s report, 58% of businesses migrate outdated business processes to new technology management solutions. Microsoft dynamics 365 is a blend of CRM and ERP solutions that are essentially applied to simplify business processes. Business processes include marketing, sales, creating more clients, lead generation, targeting specific audiences, and other business possibilities. Dynamics 365 solution plays a vital job in the growth and development of the business, with business intelligence and workforce automation. 

Basic Overview of ERP and CRM Solutions: 

Microsoft provides two types of software under the Dynamics 365 service one is ERP (Enterprise Resource Planning) solution and the second one is CRM (Customer Relationship Management) solution; now, let’s define an outline of these two modules,

What is ERP Software? 

ERP solutions assist businesses in managing and automating their business process to achieve the best possible company performance. Moreover, ERP software aids in effectively modernizing organizational operations.  

Let’s see which modules fall under this solution,  

  • Dynamics 365 Finance  
  • Dynamics 365 Commerce  
  • Dynamics 365 Supply Chain Management  
  • Dynamics 365 Human Resource  
  • Dynamics 365 Intelligent Order Management  
  • Dynamics 365 Project Operations  
  • Dynamics 365 Business Central  

What is CRM Software? 

CRM software helps automate your organization’s sales and service; it also connects customer-related data to help the company attract customers and fulfill their requirements.  

Let’s discover which modules fall under this software,  

  • Dynamics 365 Sales  
  • Dynamics 365 Customer Service  
  • Dynamics 365 Relationship Sales  
  • Dynamics 365 Marketing  
  • Dynamics 365 Field Service  
  • Dynamics 365 Customer Service Professional  

Certain Remarkable Benefits of ERP and CRM Solutions 

Let’s uncover the remarkable benefits of dynamics 365 integration of ERP and CRM solutions and find out why businesses should spend a massive amount of money on it,  

Boost Operation Efficiency  

Dynamics 365 software optimizes and modernizes business processes and automates the working hierarchy that aid in increasing operational efficiency. This solution helps businesses to focus on other essential aspects than business processes and reduce a huge burden on the company.  

Provide an Appropriate Information to the Users 

Dynamics 365 delivers appropriate information to the users, but the unique thing is this tool has the capability to provide such vital info to authorized employees only. Users who have authority over that information can get the information through mobile, web, or Outlook.  

Simplified Integration with Excel 

Microsoft-provided Dynamics 365 integrated with MS Excel aids in converting data into information that can be shared, transferred, edited, and evaluated well. Excel integration makes it easy to view the information into chart dynamics views or snapshots, which is an essential benefit for companies.  

Integrated with MS Outlook  

Microsoft Dynamics 365 modernized Outlook into one page to manage organizational users’ records and interactions. Moreover, this D365 software spot different leads, marketing prospects, sales, and other vital info in a central location.  

Choose Top Dynamics 365 Consultants Wisely! 

After all the discussion, in the end, we can conclude that dynamics 365 ERP and CRM solutions are vital for businesses to lead the business process and get best-in-class results. As a leading Dynamics 365 consultant, we provide you with the most excellent solutions to help your businesses achieve high productivity and provide a good customer experience.  

People recognized atQor as a Microsoft-frontline partnered business leader with an excellent team and highly qualified employees. Here, you’ll get all the relevant and helpful information about the solutions, and our atQor team will help you pick the correct solution for you per your business needs. 

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